Privacy policy
Tryjacob collects and uses personal information to operate the store, process orders, provide customer support, improve the website, prevent fraud, and send marketing communications where permitted by law or consent.
Information we collect
Information we may collect includes name, email address, billing address, delivery address, phone number, payment details processed through payment providers, order details, account information, IP address, device data, and any information you send through the contact form or support channels.
How we use information
We use this information to manage and fulfill orders, create and maintain customer accounts, process payments, send order confirmations and shipping updates, respond to support requests, improve products and services, personalize the website experience, protect the store from fraud or misuse, comply with legal obligations, and send marketing messages where allowed.
Sharing information
We may share personal information with service providers required to operate the store, including Shopify, payment processors, shipping and fulfillment partners, analytics providers, technical service providers, professional advisors, and legal or regulatory authorities where required.
Payment transactions may be handled by third-party payment providers. Their own terms and privacy policies may apply.
Retention and requests
We retain personal information for as long as needed to fulfill the purposes above, meet legal obligations, resolve disputes, and protect the business.
You may contact Tryjacob to request access, correction, or deletion of your personal information where applicable by law.